COVID19

March 22nd, 2020

Nova Scotia and New Brunswick Governments and CPHO Offices have recently lifted all COVID restrictions for their provinces.

What does this means for Cooke Staff and Clients?

• Masks are no longer required while moving about the office or during meetings
• Maintaining social distancing (6 feet) is no longer required
• Contact tracing is no longer required
• Continue to practice proper hand hygiene and respiratory etiquette

We do recognize that there are individuals (Cooke staff, Our clients and Families) that may have a heightened risk for infection, and therefore some may choose to continue to wear masks while visiting in office or during meetings etc. and we will continue to support their choice to do so.  We will keep you informed should any alerts arise and will continue to follow the guidance our Provincial Governments.

Thank you for your business and continued support, and please do not hesitate to reach out to us with any inquiries.

February 10th, 2022

Important update for all Maritime Clients

In follow up to recent provincial updates in Atlantic Canada, easing of restrictions and “Living with COVID-19” models, we are pleased to announce that all Cooke Offices will be welcoming clients and visitors again effective, Monday, February 14th, 2022.

We do ask that you sanitize upon entering the office and that masks be worn at all times. Contact information for each visitor will also be collected, in the event contact tracing is required.

Our team is well equipped, with systems in place and the infrastructure to continue to service you throughout these unprecedented times and our purpose remains the same since 1972, to deliver trusted advice, solutions and service to our clients.

Thank you for your business and continued support, and please do not hesitate to reach out to us with any inquiries.

December 29th, 2021

Important update for all Maritime Clients

Due to the ruse in COVID cases across the Maritimes, we have phased back our services in all Cooke offices. Effective today we are ONLY accepting payments along with the pick up and drop off of documents.

We ask that for any inquiries, policy changes or quotes, please reach out to our team by phone at 1-800-566-5666; by email at info@cooke.ca; or by text message at 1-506-459-2987.

We do ask that you sanitize upon entering the office and that masks be worn at all times. Contact information for each visitor will also be collected, in the event contact tracing is required.

Our team is well equipped, with systems in place and the infrastructure to continue to service you throughout these unprecedented times. Despite these operational changes, our purpose remains the same since 1972, to deliver trusted advice, solutions and service to our clients.

October 25th, 2021

Important update for our Moncton Clients

We are pleased to announce that our Moncton office will resume normal business operations effective Tuesday, October 26th, 2021.

We do ask that you sanitize upon entering the office, practice social distancing and that masks be worn at all times. Contact information for each visitor will also be collected, in the event contact tracing is required.

Thank you for trusting us with your business, and please reach out to us with any inquiries.

June 10th, 2021

Important update for our Halifax Clients

With the diminishing Covid case numbers in Halifax we are once again welcoming clients for in-office client service. We maintain the Province’s recommended safety protocols to ensure the safety of our staff and clients.

We continue to be able to meet the needs of our clients through phone at 1-800-566-5666 or email at info@cooke.ca.

We will continue to monitor the provincial updates as they unfold and update our website accordingly.

The health and safety of our customers is a primary concern and we are doing everything possible to minimize the impact on them. We stand by our mission statement, “Quality counts, integrity lasts and treating people with respect makes great things happen.” 

March 8th, 2021

Important update for our PEI Clients

With the diminishing Covid case numbers in PEI, we are once again welcoming clients for in-office client service. We maintain the Province’s recommended safety protocols to ensure the safety of our staff and clients.

We continue to be able to meet the needs of our clients through phone at 1-800-566-5666 or email at info@cooke.ca.

Stay safe and well everyone as we optimistically move toward better times.

We will continue to monitor the provincial updates as they unfold and update our website accordingly.

February 24th, 2021

Important Update for New Brunswick Clients

With a declining COVID case count in NB, we are pleased to be able to resume our  full service offerings to our NB clients. We again welcome in- office service to our clients. We  remain vigilant with safety protocols in place to help reduce the risk of COVID transmission and ensure the safety of our staff and clients.

We continuously monitor updates from health officials and will adapt our services to you as needed.

Thank you for your patience as we all navigate through these uncertain times.

Important Notice

Before visiting one of our offices, we ask that you review the questions below, if you answer “YES” to any, please call us at 1-800-566-5666 or email us at info@cooke.ca  for service or inquiries.

Have you traveled outside the Maritimes in the last 14 days?

In the last 14 days have you been in contact with anyone diagnosed with COVID, or being tested without the results yet known?

In the last 14 days have you exhibited any COVID symptoms such as :

• new or worsening cough
• shortness of breath or difficulty breathing
• fever
• chills
• sore throat
• runny nose, sneezing, congestion
• headache
• muscle aches
• unusual fatigue
• acute loss of sense of smell or taste

We’ve gathered COVID-19 reference material below that our clients may find useful moving forward as we all learn to work around the new reality of the workplace.